Privacy Policy
Information We Collect
We collect personal information that you voluntarily provide when using our website, placing an order, contacting us or using our services.
This may include information such as your name, contact details, delivery address, order information and other details necessary to provide the requested service.
How We Use Your Information
We may use your information to:
- Process and fulfil your orders.
- Arrange delivery and provide order updates.
- Respond to enquiries and provide customer support.
- Maintain and improve our website and services.
- Meet applicable legal and regulatory requirements.
Payment Information
Payments may be processed through third-party payment providers.
Where payment information is handled directly by a payment provider, it is subject to that provider's security and privacy practices.
We do not intentionally store complete credit card or online banking credentials on our website unless required for a specific payment service and handled through an appropriate secure system.
Sharing of Information
We do not sell your personal information.
Information may be shared with service providers where reasonably necessary to operate our services, such as payment providers, courier companies and technology service providers.
We may also disclose information where required by law or a lawful request from the relevant authorities.
AI Questions
When you use Ask Foreman, we may retain the questions and answers to help improve our automotive knowledge and services.
Before information is retained for this purpose, personal information that is not relevant to the automotive question should not form part of the saved knowledge record.
Our goal is to learn from the automotive problem and its answer, not from the identity of the person asking it.
Please avoid including unnecessary personal, financial or other sensitive information when asking a question.
Security
We take reasonable measures to protect personal information against unauthorized access, misuse, loss or disclosure.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
Third-Party Services
Our website may use or link to third-party services such as payment providers, courier services, Google services and WhatsApp.
Your use of those services may also be subject to their respective privacy policies and terms.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, practices or legal requirements change.
The latest version will be published on this page.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us via WhatsApp .